FAQs

What tasks will the cleaner normally carry out?

 We will do all the usual vacuuming, dusting and polishing and will clean the bathrooms and kitchen for a domestic clean. We will also clean windows if required and most other general household cleaning. By having your own dedicated cleaner you will be able to specify which jobs are done on a weekly basis and which jobs are done on a rotational basis. This way you will receive a service that is tailored to your specific needs 

Will I get the same cleaner every week?

 Yes, as a small family business, we all like to stay with our own clients. This helps us understand your requirements and builds a successful partnership. 

Will I have to be at home when you call to clean the property or carpets?

 No, but if you wish to stay that's not a problem. If you would like to be there towards the end of the service, we can call you. We are happy to hold your house keys. We will provide you with a Key Acknowledgement Form. No personal data will be held with the key.  

What if my clean falls on my holiday?

 If your scheduled clean falls on a holiday, please speak to us to reschedule with 7 days notice. 

Is your end of tenancy cleaning service guaranteed?

 So you can be rest assured, we offer a free return clean within 48 hours if your landlord or estate agent are not happy. If required we can drop the keys back to your chosen estate agent for you at the end of your tenancy clean.  

how long will it take my carpets to dry?

 Carpets will usually be dry within 1 to 4 hours but dependent on situations could take longer.